Welcome to HoyaHeart
Thank you for choosing HoyaHeart as your business networking platform! We're here to help you connect with other business owners and investors. If you encounter any issues or have any questions, this document should provide you with the information you need to get support.
Contacting Support
If you need help with the HoyaHeart investors app, you can contact our support team by email at : admin@hoyaheart.com
Frequently Asked Questions
If you have a question or issue that can be resolved quickly, you may find the answer in our list of frequently asked questions:
Q: How do I create an account on HoyaHeart?
A: To create an account on HoyaHeart, download the app from the App Store or Google Play Store, and follow the on-screen instructions to create a profile.
Q: How much does it cost to sign up and use this app?
A: Signing up and using the basic features of HoyaHeart is free of charge. However, to access advanced features such as sending emails, likes, or chat, as well as using filters, you will need to subscribe to our premium membership plan. The monthly subscription fee for the premium plan is $24.99. Please note that the subscription fee is non-refundable and cannot be returned.
Q: How do I use filters to refine my search?
A: To use filters, log in to your HoyaHeart account and navigate to the search page. Select the "investors" category and choose from the available filters associated with investors. Before changing filters, make sure to remove all existing filters and reload the main page. Then, you can select new filters to refine your search.
Q: How to check who's been trying to contact me?
A: To check who's been liking you and sending you messages, visit the "my Thumbs-ups", "my Emails" and "myChat" sections located at the bottom of the screen. These sections will show you the users who have shown interest in your profile and reached out to you.
Q: How do I edit my profile information?
A: To edit your profile information, log in to your HoyaHeart account and navigate to the settings. From there, you can update your personal and professional details as needed.
Q: How do I change photos in my profile?
A: To upload new photos or replace the old ones go to settings, select "Edit Your Photos" and then click on the photo images on the page and select photos from your phone library.
Q: How do I message other users on HoyaHeart?
A: To message other users on HoyaHeart, click on the envelope icon right below the person's image.
Reporting Issues
If you encounter an issue with the HoyaHeart app, please contact our support team by email(see above). Please provide as much detail as possible, including a description of the issue and any error messages you may have received. Our support team will work with you to resolve the issue as quickly as possible.
Feedback
We value your feedback and suggestions for improving the HoyaHeart dating app. If you have any ideas or suggestions, please email us at admin@hoyaheart.com. We appreciate your input and are always looking for ways to make the app better.